Testimonials

Don’t take our word for it.

Here’s what our clients are saying about the IT Proactive Team.

Why IT Proactive?

We’ve been with IT Proactive for 17 years, and while no journey is without a few bumps, their support has always been rock solid. Anytime we hit a snag, they were on it like a detective in a crime drama—full focus, no distractions. What I love most is not just their quick responsive times but the genuine partnership we’ve built. They consistently deliver reports and meet with us quarterly, making sure we’re not just putting out fires but actually planning for the future. It’s a relationship I truly value, and I wouldn’t trade it for anything!

President

Healthcare Organization with 5 locations and 120 Employees

Running a manufacturing company means we need our IT to always be on point, and that’s exactly what IT Proactive does for us. They keep everything running smoothly, handle security, and make sure we’ve got the right tech to keep growing. Whenever we need something, they’re quick to help. Thanks to IT Proactive, we’ve been able to grow with confidence, knowing our tech is always up to the challenge. They’re not just an IT provider—they’re a key partner in our success.

Chief Operating Officer

Manufacturing & Distribution Firm with 75 Users

As our company grew, we turned to IT Proactive to streamline network services across multiple locations. They helped us improve efficiency and save costs. Now, as we continue to expand, IT Proactive handles our managed services and security monitoring. With every project, they’ve earned our trust and become a vital part of our success.

Director of Business Development

General Contractor with 80 Employees

We had worked with a couple of different IT providers, but we just couldn’t find the consistency we needed—especially in a fast-paced world of investment banking. That all changed when we partnered with IT Proactive. Their co-managed model has been a game-changer for us. We rely on IT Proactive’s powerful tools and technology to ensure everything runs smoothly and securely. They manage our security program, provide detailed analytics on system performance, and ensure we stay compliant—giving us peace of mind to focus on what really matters.

Chief Financial Officer

Investment Bank with 40 Employees

Why Fully Managed?

Peace of Mind

Outsourcing the daily management activities of your IT environment means your efforts can be focused on your core competencies and business goals. As an IT Proactive client, you won’t have to worry about maintaining your IT hardware, managing an on-site data center, or monitoring for potential network/computer issues that could lead to downtime and profit loss; we will take care of all of that for you. In many cases, we will inform you of a problem before you even see it.

Predictable Monthly Costs

Your accountant will tell you that operational expenses are better than capital expenses. It’s better to spend a predictable flat-rate amount on a service as opposed to an outright purchase, hiring your own staff, or taking a gamble on the pay-by-the-hour repairman. IT Proactive offers a comprehensive flat-rate monthly fee. This allows you to create a simple, easily predicted, yearly budget enabling you to sleep easy knowing you have coverage for all your IT issues.

Professional Technicians

Companies that handle their own IT in-house have to contend with hiring an expensive employee or dealing with someone who’s just good with computers. Even with an in-house employee you have to worry about training, covering vacation and sick time along with the potential of being overwhelmed by a flood of issues. With IT Proactive, you get the benefit of an entire team of professionals who provide up-to date 24/7 support.